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Contact Us

Booking your tickets

Book online by clicking ‘Book Now’ at the top of an event page.

We use the Box Office at Norwich Theatre Royal to ticket for our events. All tickets can be booked here unless stated otherwise on this website or in the Festival brochure.

By telephone on 01603 766400, Monday – Saturday, 9.30am – 6pm.

In person at Norwich Theatre Royal, Theatre Street, Norwich, NR2 1RL. Monday – Saturday, 9.30am – 6pm.

A £1.50 postage charge is made on tickets mailed out in advance.

On the day
Tickets for afternoon performances go off sale at Norwich Theatre Royal at 3pm the day before the event. Tickets for evening performances go off sale at 3pm on the day of the event. Any remaining tickets will be sold on the door, 30 minutes prior to each event. Cash and credit/debit cards are accepted for sales on the door.

Audience Questions and Feedback

Your comments are invaluable in helping us shape and improve the Festival every year. If you would like to feed back on your experience, or if you have a question please get in touch. Note that in order to make sure we are able to respond as quickly as possible, there are separate contact details for Access questions and – when tickets are on sale – for queries about your bookings.

Telephone 01603 877750 and ask to speak to a member of the Communications Team



We try to make our events as accessible as possible. If you have any questions about access at an event our would like to feed back about your experiences please contact us.

Telephone 01603 877750


Press enquiries

Maisie Lawrence at The Corner Shop PR
Telephone 020 7831 7657

Recent press releases can be downloaded on our press page


Festival Office

Telephone 01603 877750
Address Augustine Steward House, 14 Tombland, Norwich, NR3 1 HF

We will respond to all emails and postal correspondence as quickly as possible. Please note that, due to the amount of information we receive, we are not able to acknowledge receipt of or return material sent to us about proposed Festival events.