About Us

Contact Us

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Booking your tickets

Book online by clicking ‘Book Now’ at the top of an event page.

By telephone on 01603 531800, Monday – Friday 9.30am – 5.30pm, Saturday 11am – 4pm

In Person Tuesday, Thursday & Saturday 11am – 4pm
At the Guildhall, Guildhall Hill, Norwich, NR2 1JS

Admin & Postage Fees

We charge a £1 admin fee per ticket on all ticket over the value of £7.50. All advertised prices include this admin fee.

If you would like your tickets posted out, there is a postage charge of £1.50. Tickets are posted 2nd class. Tickets will only be posted out on events more than seven working days in the future.

We take no responsibility for tickets lost in the post.

Postage fees are not refunded if tickets are exchanged or returned to credit.


Audience Questions and Feedback

Your comments are invaluable in helping us shape and improve the Festival every year. If you would like to feed back on your experience, or if you have a question please get in touch. Note that in order to make sure we are able to respond as quickly as possible, there are separate contact details for Access questions and – when tickets are on sale – for queries about your bookings.

Email feedback@nnfestival.org.uk
Telephone 01603 877750 and ask to speak to a member of the Communications Team



We try to make our events as accessible as possible. If you have any questions about access at an event our would like to feed back about your experiences please contact us.

Email access@nnfestival.org.uk
Telephone 01603 877750


Press enquiries

Maisie Lawrence at The Corner Shop PR
Telephone 020 7831 7657
Email maisie@thecornershoppr.com

Recent press releases can be downloaded on our press page


Festival Office

Email info@nnfestival.org.uk
Telephone 01603 877750
Address Augustine Steward House, 14 Tombland, Norwich, NR3 1 HF

We will respond to all emails and postal correspondence as quickly as possible. Please note that, due to the amount of information we receive, we are not able to acknowledge receipt of or return material sent to us about proposed Festival events.